+64-3-3595735

Home » Articles posted by itsupport

Author Archives: itsupport

Upgrade Apache Version 2.2.22 For Perfect HTTPS / SSL Score with Qualsys

Qualsys run an SSL / TLF Checker to enable you to audit your web server (Apache in this case) to check the SSL certificates and security are up to date and secure. Getting a perfect A or A plus is both difficult and easy. Here is how we did it. 1. Audit your web server […]

Moto G5 Phone – Set Up Voice Mail And Quick Dial

Moto G5’s are not easy to setup voice mail on as the web documentation nad internal instructions are sadly absent or lacking. Here is how to set up a long push of phone number 1 for a quick dial voice mail. 1. Tap on the dialer app (phone icon) 2. Tap on Menu (3 dots […]

LetsEncrypt And Smarter Mail = Awesome

Previously As a long time user of SmarterMail (> 6 years) I have dreaded Security Certificate change over time. Normally I used Digicert, who have a simple application to help with the process but it is still a fiddle of exporting stuff from Windows Certificate Manager, sending to them, paying money, getting a response, importing […]

Microsoft Updates Catalogue

If you need to download Windows Updates manaually, go to the Microsoft updates Catalogue, search for the KB number and download it. Here is the link: http://www.catalog.update.microsoft.com/Home.aspx

How To Enter Safe Mode Windows 10

You can get your computer to boot in Safe Mode in a number of ways, but in this case, you can do the following: Start your PC. At the sign-in screen, hold the Shift key down, click the Power button on the bottom-right, and select Restart. If you cant see the log in screen and […]

Windows 10 – Black Screen After Login

Symptoms: A client with Windows 10 sees a black screen after login.  There are no desktop, icons, start menu or other screen items. The mouse icon / arrow does show. Diagnosis Access was gained using CTRL-SHIFT-ESCAPE and bringing up the Task manager. Performance manager is accessed via task manager. Windows Explorer is using 100% of […]

How to Avoid Ransomware / CryptoLock

What Is Ransomware: In short ransomware or cryptolock threats are a form of malware or virus that either: Locks up your files with a secret password then forces you to pay money to get them back (cryptovirus). Threatens to publish your information if you don’t pay a ransom They do this by getting a user […]

WordPress Vulnerability – Fix for NGINX

WordPress has a vulnerability that enables malicious hackers to commit a DOS attack against WordPress websites. According to the vulnerability DB ( https://wpvulndb.com/vulnerabilities/9021 ) all recent versions of WordPress are vulnerable. (version 4.9.4 and below) WordPress has not yet released a patch but if you are running the nginx web server there is a mitigation […]