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Office 2016 Install Stuck At 51%

We have a had a complete ‘mare with Office today. 6 hours in and still trying to get it installed. Steps (reboots inbetween): Standard install – Created live.microsoft.com account, downloaded installer and started. Error 30088-16 Un-installed every version and component of Office individually, rebooted and tried again. Failed – Error 30088-16 Ran Ms clean up […]

Reset Default File Permissions: Windows 7, Windows 10 – SubInACL

Fix default permissions on windows 7 or Windows 10 machines using SubInACL  and the script below. 1 – Download SubInACL.  https://www.microsoft.com/en-nz/download/details.aspx?id=23510   NOTE: Take note of where you save the installer. 2 – Create a file on your desktop using notepad. I called mine resetPerms.bat 3 – Put the following script in the file then save […]

Booting TRK from USB or other medium – Fixing Can’t find TRK medium error

Can’t find TRK Medium If you are using the TRK (Trinity Rescue Kit) to boot up a machine you may run into a message saying: Seems we didn’t find the TRK medium Manually enter the device on which TRK can be found (e.g. sda1): If you don’t know what partition name your USB is showing […]

Upgrade Apache Version 2.2.22 For Perfect HTTPS / SSL Score with Qualsys

Qualsys run an SSL / TLF Checker to enable you to audit your web server (Apache in this case) to check the SSL certificates and security are up to date and secure. Getting a perfect A or A plus is both difficult and easy. Here is how we did it. 1. Audit your web server […]

Moto G5 Phone – Set Up Voice Mail And Quick Dial

Moto G5’s are not easy to setup voice mail on as the web documentation nad internal instructions are sadly absent or lacking. Here is how to set up a long push of phone number 1 for a quick dial voice mail. 1. Tap on the dialer app (phone icon) 2. Tap on Menu (3 dots […]

LetsEncrypt And Smarter Mail = Awesome

Previously As a long time user of SmarterMail (> 6 years) I have dreaded Security Certificate change over time. Normally I used Digicert, who have a simple application to help with the process but it is still a fiddle of exporting stuff from Windows Certificate Manager, sending to them, paying money, getting a response, importing […]

Microsoft Updates Catalogue

If you need to download Windows Updates manaually, go to the Microsoft updates Catalogue, search for the KB number and download it. Here is the link: http://www.catalog.update.microsoft.com/Home.aspx

How To Enter Safe Mode Windows 10

You can get your computer to boot in Safe Mode in a number of ways, but in this case, you can do the following: Start your PC. At the sign-in screen, hold the Shift key down, click the Power button on the bottom-right, and select Restart. If you cant see the log in screen and […]

Windows 10 – Black Screen After Login

Symptoms: A client with Windows 10 sees a black screen after login.  There are no desktop, icons, start menu or other screen items. The mouse icon / arrow does show. Diagnosis Access was gained using CTRL-SHIFT-ESCAPE and bringing up the Task manager. Performance manager is accessed via task manager. Windows Explorer is using 100% of […]

How to Avoid Ransomware / CryptoLock

What Is Ransomware: In short ransomware or cryptolock threats are a form of malware or virus that either: Locks up your files with a secret password then forces you to pay money to get them back (cryptovirus). Threatens to publish your information if you don’t pay a ransom They do this by getting a user […]